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Tunisia – World Summit on the Information Society

November 20th, 2005 | No Comments | Posted in project

Location: Tunis (Tunisia)
Position: representative, for the e-Governance Academy
Duration: November 13th to 20th, 2005
Funded by: UNDP (Bratislava Office)

The e-Governance Academy (eGA) attended the WSIS conference and its cluster events in Tunis on the very kind invitation and with the support of the Bratislava office of the UNDP.

Mr. Ivar Tallo, Mrs. Zhanna Pilving and myself represented the Academy at the UNDP/UNIDO pavilion of the ICT4all exhibition, which was one of the big events surrounding the summit. We took the chance to showcase the activities of eGA, and to explain to an interested audience what role promoting the use of ICT in government can play in improving governance and in building open and transparent information societies.

On the square meters next to us, Nicholas Negroponte and his team presented the first prototype of the “One Laptop Per Child” system, which was exciting for all of us. We had been following the news about this project for a while already, and were thrilled to see one first-hand. It wasn’t a fully working prototype, unfortunately, but it wasn’t hard to see its potential.

Needless to say, Mr. Negroponte attracted quite some attention and a steady stream of visitors.

I further had the opportunity to speak at some of the sessions that were organised during the event, and took the opportunity to advocate the idea of an integrated information society and the dissemination of democratic processes using ICT, topics that have been in the mission of eGA since its creation.

Equally important were the many contacts and face-to-face meetings with old and new friends and colleagues, and the visit of The Estonian minister of Telecommunications and Economic Affairs, Mr. Edgar Savisaar, to the eGA stand.

Concrete results of the WSIS conference in Tunis have been bundled in a “golden book”, which is available online. The list of participants can be found here.

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Russian Federation – Access to social rights and services in the Rostov and Krasnodar region

June 18th, 2005 | No Comments | Posted in project

Location: Rostov and Krasnodar (Russian Federation)
Position: Expert on social security issues and on administration and service delivery, free-lance
Duration: June 13th to 14th and June 16th to 17th, 2005
Beneficiary: Council of Europe (DG III – Social Cohesion)

These fact-finding missions were organised by the Council of Europe in the frameworks of the Joint Council of Europe European Commission programme Russia VIII, and aimed at exploring, through visits to service delivery organisations, how existing social rights are delivered and how this delivery can be improved via training and information provision.

The team was comprised of one international expert (Mr. Steven Segaert) and one local expert (Mr. Oleg Shakhnazarov), and was lead by Mr. Alexander Kostanyan, administrative officer at the Council of Europe and later on involved as project manager in the project which was the framework for this mission.

The activities in this mission were organised in two times two days of fact-finding visits (Rostov on June 13th and 14th, Krasnodar on June 16th and 17th).

Visits were organised to delivery centres concerned with employment (unemployment benefits as well as job mediation , centrally as well as locally), pensions (the regions’ central administration where it concerns the payment of pension benefits and a multitude of facilities providing services to pensioners) and social assistance (the regional administration as well as local service points and facilities for residential and semi-residential care). During these visits, the team met with high-level administrators as well as middle management and workers in the field, who invariably offered their enthusiast cooperation and hospitality.

The involvement of both an international and local expert ensured a mix of exogenous views on the issues at hand, and comments complemented by local experiences. The ensuing report benefits from, but is not determined by, detailed background knowledge of social services in Russia, the policy choices involved or the legal framework that supports this policy.

The combined reports contained detailed observations concerning the administration of social services (back-office aspects), the delivery of these services (front-office aspects) and – as a separate topic – concerning unemployment services and job mediation. The recommendations and suggestions made during this and other missions formed the basis for further activities to be implemented in the concerned regions in the framework of a joint programme of co-operation between the Council of Europe and the European Commission.

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